Frequently Asked Questions

If you are a Malaysian citizen, you are entitled to tax exemption for all cash donations as defined under sub-section 44 (6) of Income Tax Act 1967, Government Gazette: 5879

No. You are free to donate as much or as little an amount, and still be entitled to a tax-exempt receipt. However, please note that we have a certain level of administrative cost that needs to be maintained (postage, notification systems etc), as such we require your consideration on the appropriate amount should you wish to claim tax-exemption.

No. You are free to donate as much or as little an amount, and still be entitled to a tax-exempt receipt.

However, for donations above RM5,000 in a single receipt, we are required to declare to the Inland Revenue Board of Malaysia, and as such we will require additional details from you:

 • For individual donations, we require your full name and your Malaysian Identity Card number.
 • For company donations, we require your company’s full name and your company registration number.

We need to have your full name (as required to be written on the tax-exempt receipt), and mailing address to post the receipt to. We also collect your email address and phone number to follow up on your receipt if necessary.

You should receive your tax-exempt receipt within 2 weeks of us receiving your notification (together with proof of payment) via fax or email. Do notify us if this has not happened and we will attend to your request immediately. Please note that in the event of a disaster, there may be some delays due to the volume of transactions that we receive.

We will issue tax-exempt receipt as per request, as long as the transaction and your request date occurred within the same calendar year.

For every RM 1, you donate: We spend:

87.5 % goes to project implementation.
12.5 % goes to administration costs.

* Being a Muslim organization, we use the guideline on the distribution of zakat (tithe) where the Amil (the zakat collector) is entitled to a maximum of one-eighth of the total collection. This is the general guideline to benchmark the maximum that we can spend on overhead out of the total donations collected.